The Professional Services Engineer will be responsible for
delivering pre-sales and post-sales activities of Professional Services
projects.
The role requires:
Regular travel to deliver services on customer locations throughout the EMEA region
Assist PS Project Managers during pre-sales process in preparing and reviewing
... proposals, presentations and Statements of Work (SOW) for professional services
engagements
Work closely with the customer in understanding requirements, identifying a strategy for
meeting the customer needs, problem identification, analysis and re-creation.
Design, develop & execute test configurations to cover functional, scalability,
performance, system testing and characterization for L2-7 technologies
Perform day to day management of assigned projects, manage customer relationships and ensure customer delight
Keep abreast of Product and Technology developments to ensure that latest solutions are used to enhance customer experience.
Requirements
• 5 years of experience in IP Test and Measurement
• Bachelor’s Degree in a computer science or engineering background
• Customer facing experience and ability to manage relationships.
• Excellent communication skills – ability to write documents to a high standard and
present solutions to customers.
• Strong background in data communications. Expertise in one or more of the following:
o L2/L3 technologies (Ethernet/IP).
o Understanding of IP routing and MPLS Signalling protocols.
o Exposure to L4/7 Applications.
o Knowledge of Voice and Video technologies in IP networks.
o Automation – scripting and/or programming knowledge
o Ability to troubleshoot network issues in a logical manner.
o Ability to be dynamic and stay in control when under pressure.
Please send cv at mihaela.joian@innerlook.ro
The role requires:
Regular travel to deliver services on customer locations throughout the EMEA region
Assist PS Project Managers during pre-sales process in preparing and reviewing
... proposals, presentations and Statements of Work (SOW) for professional services
engagements
Work closely with the customer in understanding requirements, identifying a strategy for
meeting the customer needs, problem identification, analysis and re-creation.
Design, develop & execute test configurations to cover functional, scalability,
performance, system testing and characterization for L2-7 technologies
Perform day to day management of assigned projects, manage customer relationships and ensure customer delight
Keep abreast of Product and Technology developments to ensure that latest solutions are used to enhance customer experience.
Requirements
• 5 years of experience in IP Test and Measurement
• Bachelor’s Degree in a computer science or engineering background
• Customer facing experience and ability to manage relationships.
• Excellent communication skills – ability to write documents to a high standard and
present solutions to customers.
• Strong background in data communications. Expertise in one or more of the following:
o L2/L3 technologies (Ethernet/IP).
o Understanding of IP routing and MPLS Signalling protocols.
o Exposure to L4/7 Applications.
o Knowledge of Voice and Video technologies in IP networks.
o Automation – scripting and/or programming knowledge
o Ability to troubleshoot network issues in a logical manner.
o Ability to be dynamic and stay in control when under pressure.
Please send cv at mihaela.joian@innerlook.ro
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